Frequently asked questions

What is a Virtual Assistant (VA)?

A Virtual Assistant (VA) is an independent contractor, who helps take care of the administrative side of your business, on a contractual basis, from a remote location.

Why would I engage a VA if it costs more than employing someone and having them on site?

When you're making a comparison, you may wonder what value you'll receive for £35 an hour. After all, isn't it cheaper just to recruit someone to work in your office?

Ehh no, it really isn't a like for like comparison. Such a comparison only considers the salary you pay your onsite employee. Don’t forget the cost of Insurance, NI and tax, sick pay, pension, holiday pay, medical appointments, office space and equipment, the cost of hiring, the time you spend in the hiring process, the training, managing etc etc. 

These are expenses that you don't have to pay when hiring me. When you add these costs up, that "cheaper" onsite support is likely to be more expensive.

 
How does this work virtually?

Thanks to the internet, working virtually has never been easier, we have seen that in recent years. Also, being UK based means I work in the same time zone as you. Clear communication of your needs and expectations will be key. This will enable me to provide you with consistent and high quality services and enable me to add value to your business. 

How do you track the time spent on my tasks and projects?

I use time tracking software, so every task is tracked. You will only pay me for the time I spend working on your tasks.  

What are the benefits of  hiring a VA for me, as an Solopreneur, HR business owner?

Apart from the benefits already mentioned, you can also benefit from eliminating time spent hiring and managing another employee, your decision to engage me could boost customer satisfaction, help streamline processes, increase your productivity, and elevate your professional brand. By outsourcing your business & HR administration, you can ensure compliance, focus on growing your business and give yourself some headspace, whilst having the support necessary to effectively manage your business and HR needs.

As a busy HR professional and business owner you have many competing demands on your attention and your time which can lead to little time left for the admin for your business. With experience in both HR and administration I can take care of the admin so you don't have to, leaving you to focus on your clients. Your email can be organised and client enquiries dealt with, appointments scheduled, timely responses issued resulting in the maintenance of positive client relationships. Your files can be organised. Database updated accordingly to facilitate easy access and retrieval of information, HR projects taken care of. Just a few examples of how I can support you.

When is it time to hire a Business & HR Support Assistant/VA?

You need a VA when the time you spend on administration means that you don’t have time to do other key business tasks.

Some business owners delegate because they are busy and need to spread the workload. Others might find delegating beneficial to enable them to spend the time on other aspects of the business. The question you need to ask yourself is, 'are the administrative tasks the best use of my time?' 

Why hire me? 

CIPD qualified. Business Administration degree. Masters in HR. Years of HR and admin experience in a variety of sectors. Described as calm, efficient, organised, reliable, supportive, discrete, helpful, skilled verbal and written communication, problem solving skills, professional approach.

How does it work? What do I do next?

Step 1 - Identify what you would like to delegate.

Step 2 - Click the ‘get in touch’ button below, fill in a few details.

Step 3 - I'll respond.

Step 4 - We arrange a call to discuss your requirements and we take it from there.

It’s that simple :)